We usually quote within 24 hours after we get your inquiry. Please call me if you are in urgent to get the price so that we will take your inquiry with top priority.
Are you factory or trading company?
We're a reliable factory who has 19 years of experiences in manufacturing sauna products including sauna accessories, barrel sauna room, wooden hot tub, steam generator, sauna heater, etc.
Do you provide customization service ?
Yes, we are able to customize the size of products and packaging upon your request.
How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our quality.
How long is the sample lead time?
7 days. Sample charges are refundable after order confirmed.
Can we in print our LOGO on product?
Absolutely, We can imprint your artwork on any products.
Do you have factory audit and certification for your products.
We have passed ISO-9001 and CE certification.
What payment term you accept?
30% T/T deposit in advance and balance payment upon copy of B/L or L/C at sight.
How long is the production lead time of order?
It depends on your order quantity. Normally it's between 30 to 45 days.
What is your guarantee?
The warranty period varies from 1 year to 5 years according to different products. We support 24 hours instant after sales service, and the whole life support in technology consult for products that customer purchase from us.